# Customer Support
Notice Board
📌
2026.09.15
Some users experience issues running shortcuts after upgrading to iOS 27. If you encounter this issue, please follow these steps in order to resolve it:
- Open the Shortcuts app and delete the old Smart Screenshot Accounting shortcut.
- Open the iCost app, go to Settings → Smart Accounting, then tap Add in the bottom-right corner to add the shortcut again.
- Follow the setup tutorial to set up Back Tap (Double Tap) or the side button long press again.
Please select your preferred feedback method
Feature Request Submit new feature suggestions. For usage issues, contact support below. › Contact Support For usage issues, contact support on duty. › Email Feedback feedback@quji.tech ›
✕
Contact Support
Support hours
Morning: 10:00-12:00
Afternoon: 14:00-19:00
Afternoon: 14:00-19:00
Scan the QR code to contact us