iCost Support

# User Agreement

  • Update Date: January 30, 2024
  • Effective Date: January 30, 2024

Dear user:

Thank you very much for using iCost Accounting. In order to better serve you and provide you with the best experience using iCost Accounting's products and services, please carefully read and fully understand the terms of the "iCost Accounting User Agreement" (referred to as "User Agreement" or "this Agreement"), especially the clauses that exempt or limit liability. Please choose to accept or reject. The clauses limiting or exempting liability in this agreement may be highlighted in bold, bringing them to your attention.

Unless you have read and accepted all the terms of this agreement, you are not authorized to download, install, or use iCost Accounting's related products and services. Your download, installation, use, login, etc., are deemed as your acknowledgment and acceptance of the constraints of this agreement.

# 1. Scope of Agreement

1.1 iCost Accounting APP and www.icostapp.com (hereinafter referred to as "iCost Accounting") are internet products and services provided by Guangzhou Quji Technology Co., Ltd. and its affiliates (hereinafter referred to as "iCost Accounting" or "we").

1.2 This User Agreement is a contract between the user (you) and iCost Accounting regarding the use of products and services provided by iCost Accounting. The terms of this agreement apply to all products and services provided by iCost Accounting. When users enjoy any individual service of iCost Accounting, they should be bound by this agreement.

1.3 iCost Accounting has the right to revise this agreement and/or various rules (including but not limited to the formulation of new terms and modifications to existing terms) as needed. The changes will be announced online without further individual notice to you. Once the revised agreement and rules are announced, they will take effect immediately or at a specific time specified in the announcement. If you continue to use iCost Accounting's products or services after the announcement of the revised terms, it is considered that you have read, understood, and accepted the revised agreement and rules. If you do not agree to the revisions, you should immediately stop using the products and services provided by iCost Accounting.

1.4 Except as expressly provided in this agreement, for products and services developed/published using iCost Accounting, iCost Accounting has the right to regulate them through separate product and service agreements (referred to as "Individual Product Agreements") on the basis of this agreement, and users must understand and confirm such agreements when using the relevant products or services. In case of conflicts between the individual product agreement and this agreement, the individual product agreement shall prevail. If users use the product or service, it is deemed as acceptance of the relevant individual product agreement.

# 2. Scope of License for this Service

2.1 iCost Accounting grants you a personal, non-transferable license to use this software. You can install, use, display, and run this software on a single device for non-commercial purposes.

2.2 You may make a copy of this software for backup purposes only. The backup copy must include all copyright information from the original software.

2.3 All rights not expressly granted in this clause or other clauses of this agreement remain reserved by iCost Accounting. When exercising these rights, you must obtain written permission from iCost Accounting. iCost Accounting's failure to exercise any of the foregoing rights does not constitute a waiver of that right.

# 3. Obtaining the Software

3.1 You can obtain this software directly from iCost Accounting's website or from third parties authorized by iCost Accounting.

3.2 If you obtain this software or an installation program with the same name as this software from a third party not authorized by iCost Accounting, iCost Accounting cannot guarantee that the software will function properly and is not responsible for any losses caused by this.

# 4. Installation, Uninstallation, and Updates of the Software

4.1 iCost Accounting may have developed different software versions for different terminal devices. You should choose the appropriate version for download and installation based on your actual situation.

4.2 After downloading the installation program, you need to follow the steps provided by the program to install it correctly.

4.3 If you no longer need to use this software or need to install a new version of the software, you can uninstall it yourself.

4.4 To improve user experience and enhance service content, iCost Accounting will continue to develop new services and provide software updates to you from time to time (these updates may take the form of software replacement, modification, feature enhancement, version upgrade, etc.).

4.5 To ensure the security and consistency of this software and service, iCost Accounting has the right to update the software without notifying you separately, or change or restrict certain features and effects of the software without prior notice.

4.6 After the release of a new version of this software, the old version may no longer be usable. iCost Accounting does not guarantee the continued availability of old versions of the software and the corresponding customer service. Please check and download the latest version at any time.

# 5. Third-Party Applications and Services

iCost Accounting provides or may provide modules that support third-party applications for user use, including but not limited to utility services, video or image services, and various services that may appear in the future. When users use such applications, they must comply with this agreement and the respective agreements, terms, or rules of the applications. The rights and obligations between users and third-party applications shall be governed by the relevant agreements, terms, or rules between users and third parties. When using software and services provided by third parties, users must understand and agree to the following:

5.1 When users use applications and services provided by third parties, the third party will obtain the user's personal information and content information based on user authorization. Users decide to authorize this information to third parties. Users should be aware that the act of authorizing third parties to obtain their personal information and content information may pose risks of information leakage. While using third-party services, users must comply with not only this agreement and other relevant rules of iCost Accounting but also the agreements and rules of the third party. Disputes, losses, or damages arising from third-party software and related services are to be resolved by users themselves with the third party, and iCost Accounting is not responsible for them.

5.2 The purpose of iCost Accounting introducing third-party services is to optimize iCost Accounting products and provide users with a better service experience. However, any defects or errors arising from third-party services are the responsibility of the third party itself and are not related to iCost Accounting. While iCost Accounting reviews or audits services provided by third parties, omissions are inevitable due to the specialized nature of the services. Third-party service providers are not exempt from liability for omissions in iCost Accounting's review or audit.

5.3 iCost Accounting has the right to review and manage applications provided by third-party developers, and has the right to delist third-party applications without notifying users. iCost Accounting is not responsible for any impact or loss resulting from this action. Users are responsible for handling it themselves or negotiating with the third party, but iCost Accounting will do its best to safeguard user rights.

5.4 When users use third-party applications, they agree to: (1) authorize the use of their iCost account to log in to third-party applications; (2) allow third-party applications to access their necessary personal information to obtain corresponding products and services.

5.5 Any disputes between users and third-party developers arising from the use of third-party applications are to be resolved by users and the third party themselves. The third party will bear all relevant responsibilities and compensations, and iCost Accounting will not assume any responsibility.

# 6. Intellectual Property Statement

6.1 iCost Accounting legally owns all legitimate rights (including but not limited to intellectual property rights and ownership) of iCost Accounting products and services. Unless otherwise stated, the copyrights, patents, and other intellectual property rights relied upon by iCost Accounting when providing products and services belong to iCost Accounting.

6.2 All copyrights, trademark rights, patent rights, trade secrets, and other intellectual property rights of iCost Accounting, as well as all information and content related to iCost Accounting (including but not limited to web pages, text, images, audio, video, graphics, decorations, icons, color combinations, interface designs, layout frameworks, related data, printed materials, or electronic documents, etc.), are protected by the laws and regulations of the People's Republic of China and relevant international treaties. iCost Accounting enjoys the aforementioned intellectual property rights, except for the rights that the relevant right holders are entitled to under the law.

6.3 All products and information provided through iCost Accounting's products and services, such as videos, audios, games, technical software, etc., except for those uploaded by users or clearly marked as provided by third parties, are owned by iCost Accounting.

6.4 The product and service marks embodied in iCost Accounting products belong to the trademarks or registered trademarks of iCost Accounting in China or other countries/regions. Users are not allowed to use them without legal authorization.

6.5 iCost Accounting has patent rights, patent application rights, trademark rights, copyrights, and other intellectual property rights related to iCost Accounting products and services. The rights not explicitly granted to users by this agreement or by providing iCost Accounting and related products and services are reserved by iCost Accounting.

6.6 Intellectual property related to iCost Accounting products and services is protected by law. Without the prior written permission of iCost Accounting or the relevant rights holders, users should not and shall not permit or assist anyone in any form (including but not limited to using any robots, spiders, screenshots, etc.) to use, rent, lend, distribute, display, copy, modify, link, reproduce, compile, publish, print, extract, monitor, quote, or create derivative works of the relevant information.

# 7. User Privacy System

# 8. iCost Accounting Usage Guidelines

# 8.1 User Responsibility for Online Conduct

Users are responsible for their online behavior, including all content posted, uploaded, or transmitted in any form (including but not limited to text, comments, replies, bullet comments, images, videos, etc.). Users must ensure that any content posted on iCost Accounting complies with the laws and regulations of the People's Republic of China, normative documents, and the management regulations of iCost Accounting. iCost Accounting has the right to delete any content that violates the management regulations without assuming any responsibility.

# 8.2 Creating a Civilized Community Environment

iCost Accounting is committed to fostering a civilized, rational, friendly, and high-quality community communication environment. Users are required to undergo real-name authentication when using features such as comments, replies, and bullet comments, in accordance with relevant laws and regulations. Users must strictly adhere to the provisions of national laws and regulations when using these features. While promoting the development of features like comments, iCost Accounting strengthens information security management, enhances self-discipline in comments, fulfills social responsibilities, complies with national laws and regulations, and respects the legitimate rights and interests of citizens.

# 8.3 User Commitments in Using iCost Accounting Products and Services

Users commit to abide by the "Seven Bottom Lines," which include compliance with laws and regulations, the socialist system, national interests, citizens' legal rights, social order, moral standards, and information authenticity. Users are prohibited from publishing content that falls under various categories, such as opposing constitutional principles, endangering national security, advocating terrorism, spreading false information, and violating privacy rights.

# 8.4 User Commitments and Regulations

Users must comply with national laws, regulations, iCost Accounting rules, and requirements in all their actions. Users shall not publish prohibited content or engage in any activities that violate public interests, morals, or the provisions of this agreement. Unauthorized commercial use of iCost Accounting data is prohibited.

# 8.5 Sharing Information with iCost Accounting Approval

Users, with iCost Accounting's written permission, agree to share information and content in compliance with specified rules. They must not modify iCost Accounting's source web pages, take security measures to prevent unauthorized access, and refrain from using shared data for unauthorized purposes.

# 8.6 User Prohibitions

Users must not engage in actions such as unauthorized sublicensing of iCost Accounting services, interference with normal operations using unauthorized plugins, or any activities that compromise network security. iCost Accounting reserves the right to terminate services for users engaging in prohibited behavior.

# 8.7 Unauthorized Actions by Third Parties

Users shall not allow any third party to engage in unauthorized actions against iCost Accounting's information content, including copying, displaying, or redirecting information for commercial purposes. Users must not use special codes or methods to manipulate iCost Accounting's information content.

# 8.8 User Acknowledgments

Users acknowledge their responsibility for legal consequences arising from violations, agree to compensate iCost Accounting for damages, and grant iCost Accounting the right to use and display their content. iCost Accounting may delete content that violates laws or regulations without notice.

# 9. Disclaimer

# 9.1 User Acknowledgment of Unforeseen Circumstances

Users understand and agree that while using the iCost Accounting services, there may be risks such as interruptions or delays due to force majeure. Force majeure refers to objective events that are unforeseeable, insurmountable, and have a significant impact on one or both parties, including but not limited to natural disasters (such as floods, typhoons, earthquakes, etc.) and social events (such as wars, riots, government actions). In the event of such circumstances, iCost Accounting will make efforts to repair products and services, but iCost Accounting disclaims responsibility for any losses incurred within the legal limits.

# 9.2 Limitation of Liability within Legal Limits

Within the limits permitted by law, iCost Accounting is not liable for service termination or obstruction caused by:

  • Destruction by computer viruses, Trojans, or other malicious programs, or hacker attacks;
  • Malfunctions in the user's or iCost Accounting's computer software, systems, hardware, and communication lines;
  • Improper user operations;
  • User usage of the service in a manner not authorized by iCost Accounting;
  • Other circumstances beyond iCost Accounting's control or reasonable foresight.

# 9.3 User Understanding of Risks and Damages

Users acknowledge and agree that, during the use of iCost Accounting products and services, they may encounter risks and damages from network information or other users. iCost Accounting is not responsible for the authenticity, applicability, or legality of any information or products, nor for damages caused by infringement. These risks include but are not limited to:

  • Threatening, defamatory, offensive, or illegal content in messages from anonymous or impersonating users;
  • Psychological, physiological, and economic damages resulting from the use of products or services under this agreement.

# 9.4 iCost Accounting's Right to Regulate Content

iCost Accounting retains the right to handle illegal or rule-violating content, products, or services based on this agreement. However, this right does not constitute an obligation or commitment on the part of iCost Accounting, and iCost Accounting does not guarantee the timely detection and handling of illegal or rule-violating content.

# 9.5 Responsibility of Individual Product Operators

Operators providing specific products through iCost Accounting independently bear all responsibilities and obligations related to those products or services. iCost Accounting is not liable for such products or services.

# 10. Changes, Suspension, or Termination of Products/Services

# 10.1 User Responsibilities and iCost Accounting's Measures

Users are required to use iCost Accounting and its services in a standardized and legal manner. iCost Accounting has the right to take the following measures if users publish illegal, unethical, or agreement-violating information, or engage in behaviors violating relevant laws, regulations, or this agreement:

  • Stop transmission or directly delete content violating laws, regulations, or this agreement;
  • Suspend or restrict the user's right to use iCost Accounting and its products and services, including but not limited to restricting the use of certain functions or products;
  • Terminate the user's right to use iCost Accounting;
  • Revoke the user's account and prohibit the user from applying for or obtaining a new account through other means;
  • Report to relevant national authorities;
  • Publicize information on the measures taken against the user's breach of contract, as well as other illegal information confirmed by legal documents that have become effective;
  • Pursue legal responsibilities and claim corresponding compensation.

# 10.2 iCost Accounting's Right to Adjust Products or Functions

iCost Accounting has the right to suspend, change, or terminate iCost Accounting products or certain functions based on business development needs. iCost Accounting also has the right to decide whether to continue providing specific products and services within iCost Accounting. In such cases, iCost Accounting is not obligated to notify users.

# 10.3 User Responsibility for Data Backup

Except where the law stipulates otherwise, users are responsible for independently backing up data stored in iCost Accounting. In case a user's service is terminated, iCost Accounting has the right to permanently delete all relevant data from its servers, with no obligation to return or provide the data in any form.

# 10.4 Activation of Specific Services

Users can activate and use specific services within the iCost Accounting software. Some specific services may require users to accept agreements or other rules specially formulated for that service. iCost Accounting will prominently provide these agreements and rules for users to consult. By starting to use such services, users are deemed to have accepted the relevant agreements and rules.

# 10.5 Effect of Termination on Rights and Obligations

The termination of this agreement does not affect the relevant rights and obligations of the parties before the termination, including but not limited to the right of the aggrieved party to pursue the breaching party's corresponding liability.

# 11. Breach Handling

# 11.1 iCost Accounting's Right to Take Measures

In response to users violating this agreement, privacy policies, or rules, norms, statements, notices, and other content related to iCost Accounting, iCost Accounting has the right to independently judge and, depending on the situation, take measures such as prior warnings, refusal to publish, request for rectification, immediate cessation of information transmission, deletion of content/messages/posts, partial or complete restriction of account functions, up to permanent account closure, and demand for breach or infringement liability. iCost Accounting has the right to announce the results of the measures taken and may decide whether to restore use based on the actual situation. Records related to behaviors suspected of violating laws, regulations, or involving criminal activities will be saved, and iCost Accounting will report to relevant authorities and cooperate with investigations.

# 11.2 User Liability for Complaints or Lawsuits

In case users violate this agreement or other service terms, leading to third-party complaints or lawsuits, users shall bear all legal responsibilities. If the user's illegal or breaching behavior causes losses to iCost Accounting, its affiliated companies, or controlling companies, or if iCost Accounting is required to compensate or faces penalties from any third party or government authority, iCost Accounting has the right to withdraw and recover amounts. Users are liable for breach or infringement and must fully compensate iCost Accounting, its affiliated companies, and controlling companies for all losses incurred.

# 11.3 Protection of Rights and Legal Responsibilities

iCost Accounting respects and protects the intellectual property rights, reputation rights, name rights, privacy rights, and other legitimate rights and interests of users and others. Users guarantee that the text, images, videos, audio, links, etc., uploaded when using iCost Accounting software and related services do not infringe on any third party's intellectual property, reputation, name, privacy rights, and other legal rights and interests. Otherwise, iCost Accounting has the right to remove content suspected of infringement upon receiving notification from the rights holder or relevant parties. Users are responsible for handling all claims made by third parties and bear all legal responsibilities that may arise from their infringement. If a user's infringement causes losses to iCost Accounting, its affiliated companies, controlling companies, or inheriting companies (including but not limited to economic and goodwill losses), the user must fully compensate for all losses incurred.

# 12. Applicable Law and Dispute Resolution

# 12.1 Jurisdiction and Applicable Law

This agreement is signed in Tianhe District, Guangzhou City, Guangdong Province, People's Republic of China.

# 12.2 Establishment, Effectiveness, Performance, Interpretation, and Dispute Resolution

The establishment, effectiveness, performance, interpretation, and resolution of disputes under this agreement are governed by the laws of the mainland of the People's Republic of China (excluding conflict of laws).

# 12.3 Dispute Resolution Process

In the event of any disputes or disagreements between you and iCost Accounting, you agree to first attempt an amicable resolution through friendly negotiation. If negotiation fails, you agree to submit the dispute to the people's court with jurisdiction in the place where this agreement is signed.

# 13. Miscellaneous

# 13.1 Acceptance of Terms

By using this software, you are deemed to have read and agreed to be bound by the terms of this agreement. iCost Accounting reserves the right to modify the terms of this agreement when necessary. You can refer to the relevant terms in the latest version of this software. After any changes to the terms of this agreement, continuing to use the software implies your acceptance of the modified agreement. If you do not accept the modified agreement, you should cease using this software.

# 13.2 Severability of Terms

If any term in this agreement is partially invalid or unenforceable for any reason, the remaining terms remain valid and binding on both parties.

# 13.3 Headings for Convenience

The headings in this agreement are for reading convenience only and have no actual meaning themselves. They cannot be used as a basis for interpreting the meaning of this agreement.

# 13.4 Multilingual Versions

This agreement may exist in multiple languages, including Chinese and English. In case of conflicts between the Chinese version and versions in other languages, the Chinese version prevails.

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