iCost Support

# User Agreement

  • Updated on: February 15, 2026
  • Effective Date: February 15, 2026

Dear User,

Welcome to iCost Expense Tracker! We are committed to providing you with a simple and efficient expense tracking experience. This agreement is intended to clearly define the rights and obligations between you (hereinafter referred to as "User" or "you") and us, and to protect the legitimate rights and interests of both parties. Before using any products and services provided by iCost Expense Tracker, please carefully read all terms and conditions of this "iCost Expense Tracker User Agreement" (hereinafter referred to as the "User Agreement" or "this Agreement"), especially those clauses regarding the limitation or exclusion of liability. Limitation and disclaimer clauses in this Agreement may be highlighted in bold to draw your attention.

Your continued use of the products and services provided by iCost Expense Tracker constitutes your agreement to the following terms of use.

# 1. Scope of the Agreement

1.1 Parties to this Agreement: This Agreement is entered into between you and us – Guangzhou Quji Technology Co., Ltd. and its affiliates (hereinafter referred to as "iCost Expense Tracker", "we", "us", or "our") – concerning your use of the various products and services provided by iCost Expense Tracker (including but not limited to the iCost Expense Tracker APP and www.icostapp.com, collectively referred to as "iCost Expense Tracker").

1.2 Effectiveness of the Agreement: The terms of this Agreement apply to all products and services provided by iCost Expense Tracker. When you use any individual service, you are simultaneously bound by this Agreement. If we have established separate product and service agreements (hereinafter referred to as "Individual Product Agreements") for specific services, we will provide such agreements for your review in a prominent manner. In case of any conflict between an Individual Product Agreement and this Agreement, the Individual Product Agreement shall prevail.

1.3 Updates to the Agreement: To continuously improve service quality, adapt to changes in laws and regulations, or ensure operational security, we may revise this Agreement and various rules from time to time. For material modifications that may substantially diminish your core rights (such as changes to fee policies, etc.), we will notify you in advance through prominent means (such as in-app pop-ups, internal messages, or official website announcements). The revised agreement will take effect on the effective date specified in the notice. If you do not agree, you have the right to cease using our products and services before the effective date. Your continued use after the effective date constitutes acceptance. For routine adjustments (such as wording optimization, typo corrections, structural organization, etc.) or updates made to comply with laws, regulations, or regulatory requirements, we will continuously display the latest agreement content through updated versions or the official website. You can review the relevant terms in the latest version of this software. Your continued use constitutes your understanding and agreement to such updates.

# 2. Service Purpose and Maintenance

2.1 Core Service Purpose: The core service provided by iCost Expense Tracker is to help users conveniently record and manage personal financial information, and generate statistical reports based on the recorded data, to meet users' personal expense tracking needs. The rights, obligations, and interpretation of terms under this Agreement are all aimed at ensuring and realizing this core service purpose.

2.2 Service Maintenance: We will continuously maintain and optimize the core services of iCost Expense Tracker to ensure they align with the core service purpose described in section 2.1.

# 3. Scope of License for the Service

3.1 License to Use: iCost Expense Tracker grants you a personal, non-transferable, non-commercial license to install, use, display, and run this software on a single device.

3.2 Backup: You may make one copy of this software as a backup copy solely for the purpose of using the software and services. Any backup copy must contain all copyright notices contained in the original software.

3.3 Reservation of Rights: All other rights not expressly granted under this Agreement, including but not limited to the intellectual property rights in this software and services, remain with iCost Expense Tracker. You must obtain our written permission to exercise these rights. Our failure to exercise any of the foregoing rights does not constitute a waiver of such rights.

# 4. Obtaining the Software

4.1 Acquisition Channels: You may obtain this software directly from iCost Expense Tracker's official website or from third parties authorized by us.

4.2 Risks of Unofficial Channels: If you obtain this software, or an installation program with the same name, from a third party not authorized by iCost Expense Tracker, we cannot guarantee that the software will function properly and shall not be liable for any losses incurred as a result.

# 5. Software Installation, Uninstallation, and Updates

5.1 Choosing the Right Version: iCost Expense Tracker may have developed different software versions for different terminal devices. Please download and install the appropriate version based on your actual situation.

5.2 Installation and Uninstallation: Please follow the prompts provided by the program for correct installation. If you no longer need to use this software, you can uninstall it yourself at any time.

5.3 Software Updates: To improve user experience and refine service content, iCost Expense Tracker will continuously strive to develop new services and may provide you with software updates from time to time (these updates may take forms such as software replacement, modification, feature enhancement, or version upgrades).

5.4 Update Rights: To ensure the security and stable operation of this software and its services, optimize features and performance, or adapt to changes in laws, regulations, or the operational environment, we have the right to update the software, or to adjust, optimize, or restrict certain functions or service contents. You understand and agree that the aforementioned updates and adjustments are necessary components for achieving the core service purpose described in section 2.1 of this Agreement, and we will strive to maintain service continuity during updates.

5.5 Handling of Older Versions: After the release of a new version of this software, older versions may become unusable. iCost Expense Tracker does not guarantee the continued usability of older versions or the provision of corresponding customer service. Please check and download the latest version promptly.

# 6. Third-Party Services and SDKs

To provide you with richer and more convenient services (such as data statistics, payment processing, social sharing, etc.), iCost Expense Tracker may integrate software development kits (SDKs) or other similar technical services provided by third parties. By using our products, you are deemed to acknowledge and agree that these third-party SDKs process information in accordance with their own rules to the necessary extent.

6.1 Platform Role and Responsibility: Before integrating third-party SDKs, we will conduct a prudent evaluation of their source and security based on commercially reasonable efforts and require them to comply with laws, regulations, and industry standards. We will strive to select reputable third-party partners with strong compliance, but we cannot exercise real-time control over all actions of third-party SDKs or subsequent changes made by them.

6.2 Rights and Obligations between Users and Third Parties: You understand and agree that the collection and use of your information (such as device information, network information, etc.) by third-party SDKs is a necessary part of their service provision. Such actions constitute an independent legal relationship between you and the third party. If any disputes, losses, or damages arise from the operation of a third-party SDK, we will assist you in communicating with the third party after clarifying the situation, but we shall not bear any responsibility. We do not provide customer support for third-party software or technologies; if you need support, please contact the third party directly.

6.3 Acknowledgment and Risk Reminder: We will disclose the main types of integrated third-party SDKs and the purposes of the information they collect to you through the Privacy Policy or other appropriate means. Please note that authorizing information to third-party SDKs (even if authorized indirectly through us) may still carry potential risks of information leakage. We have fulfilled our reasonable obligation to remind you. Your continued use of this software constitutes your full understanding and acceptance of such risks at your own responsibility.

# 7. Intellectual Property Rights Statement

7.1 Ownership: iCost Expense Tracker lawfully owns all legitimate rights and interests in the iCost Expense Tracker products and services, including but not limited to copyrights, trademarks, patents, trade secrets, and other intellectual property rights therein, as well as all related information content (such as web pages, text, images, audio, video, charts, color combinations, interface designs, layout frameworks, relevant data, etc.). These are protected by the laws and regulations of the People's Republic of China and corresponding international treaties.

7.2 Use of Logos: The product and service logos displayed in iCost Expense Tracker products are trademarks or registered trademarks of iCost Expense Tracker in China or other countries/regions. You shall not use them without our written authorization.

7.3 Reservation of Rights: iCost Expense Tracker does not grant you any intellectual property rights related to iCost Expense Tracker by virtue of this Agreement or by providing you with products and services. All rights not expressly granted in this Agreement are reserved by iCost Expense Tracker.

7.4 Usage Restrictions: The intellectual property rights related to iCost Expense Tracker products and services are protected by law. Without the written permission of iCost Expense Tracker or the relevant rights holder, you shall not, and shall not allow or assist any person to, copy, modify, lease, lend, distribute, reprint, compile, publish, extract, or create derivative works based thereon in any form (including but not limited to through any robot, spider, screen scraping program or device).

# 8. User Privacy Policy

We attach great importance to the protection of your personal information. Details on how we collect, use, and protect your personal information are set forth in the Privacy Policy (opens new window). This policy is an integral part of this Agreement and you must read it carefully.

# 9. iCost Expense Tracker Usage Guidelines

9.1 Content Publishing Guidelines: Use of iCost Expense Tracker must comply with national laws and regulations. Users undertake that they will never send, upload, or disseminate information that violates national laws and regulations or is uncivilized through our products or services (including but not limited to: text, images, voice, video content, software products, emails, customer feedback, etc.). Failure to comply allows iCost Expense Tracker to handle such information according to law or this Agreement without notice to the user and without assuming any responsibility. Such information includes but is not limited to:

  • Opposing the basic principles established by the Constitution; inciting resistance, opposition to, or undermining of the implementation of the Constitution, laws, or administrative regulations;
  • Endangering national security, leaking state secrets, subverting state power, or undermining national unity;
  • Damaging national honor or interests;
  • Promoting terrorism or extremism;
  • Promoting ethnic hatred or discrimination, undermining ethnic unity;
  • Inciting regional discrimination or hatred;
  • Undermining national religious policies, promoting cults and superstitions;
  • Fabricating or disseminating rumors or false information, disrupting social order, or undermining social stability;
  • Disseminating or promoting obscenity, pornography, gambling, violence, murder, terror, or inciting crime;
  • Endangering cybersecurity, using the network to engage in activities harmful to national security, honor, and interests;
  • Insulting or defaming others, infringing upon the lawful rights and interests of others;
  • Engaging in violent intimidation or threats against others, or conducting doxxing;
  • Involving the privacy, personal information, or data of others;
  • Disseminating vulgar language, harming public order and good morals;
  • Using this platform for money laundering, theft of trade secrets, theft of personal information, or other illegal or criminal activities;
  • Infringing upon the privacy, reputation, portrait rights, intellectual property rights, or other legitimate rights and interests of others;
  • Disseminating commercial advertisements or similar commercial solicitations, excessive marketing information, or spam;
  • Infringing upon the lawful rights and interests of minors or harming the physical and mental health of minors;
  • Taking photos or recording others without permission, infringing upon their legitimate rights;
  • Other information that violates laws, regulations, policies, or public order and good morals, interferes with the normal operation of iCost Expense Tracker, or infringes upon the legitimate rights and interests of other users or third parties.

9.2 Conduct Guidelines: When using this software and its services, you must comply with relevant laws, regulations, and software rules. You must not engage in any conduct that endangers network security, interferes with the normal operation of the software, or infringes upon the legitimate rights and interests of others. Such conduct includes but is not limited to:

  • Sub-licensing, licensing, selling, or any other commercial or non-commercial use of the services provided by iCost Expense Tracker without our written consent.
  • Using any unauthorized or unlicensed plugins, add-ons, systems, or third-party tools to interfere with, disrupt, modify, or otherwise affect the normal operation of iCost Expense Tracker software and related services.
  • Using or targeting iCost Expense Tracker software and related services for any conduct that endangers computer network security, including but not limited to:
    • Illegal intrusion into networks, interference with normal network functions, theft of network data, and other activities endangering cybersecurity;
    • Providing programs or tools specifically designed for activities that endanger cybersecurity, such as intruding into networks, interfering with normal network functions and protective measures, or stealing network data;
    • Providing technical support, advertising promotion, payment settlement, or other assistance to those engaged in activities endangering cybersecurity, while knowing their purpose;
    • Using unauthorized data or accessing unauthorized servers/accounts;
    • Accessing public computer networks or others' computer systems without permission, and deleting, modifying, or adding stored information;
    • Attempting to probe, scan, or test the vulnerabilities of iCost Expense Tracker's systems or networks, or other acts that undermine network security, without permission;
    • Attempting to interfere with or disrupt the normal operation of iCost Expense Tracker's systems or website, intentionally spreading malicious programs or viruses, or other acts that disrupt or interfere with normal network information services;
    • Falsifying TCP/IP data packet names or parts thereof;
    • Reverse engineering, disassembling, decompiling, or attempting to discover the source code of iCost Expense Tracker software and related services in any other way;
    • Other acts that violate laws, regulations, this Agreement, the company's relevant rules, or infringe upon the legitimate rights and interests of others.

If we have reason to believe that any of your actions violate or may violate the above provisions, we have the right to independently judge and take corresponding measures, including but not limited to: deleting violative content, issuing warnings, restricting, or suspending some functions of your account. For serious or repeated violations, we reserve the right to terminate the provision of all services to you and require you to bear corresponding legal responsibility.

9.3 Restrictions on Content Use: Without the written permission of iCost Expense Tracker, you shall not, and shall not authorize, permit, or assist any third party to, engage in the following actions regarding the information content within iCost Expense Tracker software and related services:

  • Copying, reading, or using the information content for commercial purposes, including but not limited to promotion, increasing reading volume, or page views;
  • Editing, organizing, or compiling the information content without authorization and displaying it outside the original source pages of iCost Expense Tracker software and related services;
  • Using any form of identification method, including but not limited to special identifiers or special codes, to direct, transfer, or hijack traffic or reading volume generated from the information content of iCost Expense Tracker software and related services, either by yourself or by assisting third parties;
  • Other actions that illegally obtain information content from this software and related services.

9.4 Usage Guidelines After Authorization: After obtaining written permission from iCost Expense Tracker, your sharing or forwarding of information and content from iCost Expense Tracker software and related services must also comply with the following specifications:

  • You must not make any modifications to the source web pages of iCost Expense Tracker software and related services in any form, including but not limited to the homepage link entry points, and must not obstruct the display of the source pages in any way, such as by covering, inserting pop-ups, etc.;
  • You must adopt safe, effective, and stringent measures to prevent the information content of iCost Expense Tracker software and related services from being illegally obtained by third parties through any means, including but not limited to "spider" programs;
  • You must not use the relevant data content for purposes outside the scope of the written permission from iCost Expense Tracker, engage in any form of sales or commercial use, or disclose, provide, or allow third parties to use it in any way.

9.5 Protection of Content Rights:

  • You assume full legal responsibility for the content you publish or upload while using iCost Expense Tracker. If your actions result in claims by third parties or administrative penalties against us, you shall be responsible for resolving the issue and compensate us for all losses incurred as a result.
  • When a third party believes that the content you have published or uploaded (including but not limited to videos, audio, images, text, etc.) infringes upon their rights, or when a final legal document from national administrative or judicial authorities confirms your illegal or infringing actions, or when iCost Expense Tracker, based on its own judgment, believes that your actions violate national laws and regulations or are suspected of breaching the terms of this Agreement, iCost Expense Tracker has the right to delete the relevant information at its sole discretion and shall not assume any responsibility. You shall handle the relevant rights claims yourself;
  • If you discover that content posted by other users within iCost Expense Tracker infringes upon your prior rights, you can send an email to feedback@quji.tech to report it.

9.6 Technical Derivatives and Commercial Use Restrictions: Users shall not engage in any derivative development or technical encapsulation with commercial purposes or attributes based on the functions, data, or operational logic of this software and related services, including but not limited to developing, publishing, or disseminating scripts, calling programs, or alternative/enhancement tools, and obtaining economic or commercial benefits (including but not limited to fees, advertising monetization, traffic diversion, promotion commissions, sponsorship tips, etc.) directly or indirectly. In case of violation of this clause, iCost Expense Tracker has the right to take measures according to the severity of the behavior, including but not limited to restricting account permissions, terminating services, and pursuing corresponding legal liabilities in accordance with the law.

# 10. Disclaimer

10.1 Force Majeure: You understand and agree that while using the service, you may encounter force majeure events (referring to objective events that cannot be foreseen, overcome, or avoided, such as natural disasters, wars, governmental actions, etc.) that may cause service interruption or obstruction. We will strive to remedy the situation within our technical capabilities, but we shall not be liable for breach of contract for failure to fulfill service commitments resulting from such events.

10.2 Service Interruption and Losses: We will make every effort to ensure the stable operation of the service. However, for service obstruction, data loss, or damage caused not by iCost Expense Tracker's willful misconduct or gross negligence (including but not limited to: computer viruses, trojans or other malicious programs, hacker attacks, third-party service failures, network congestion, improper operation by you, your failure to safeguard your account password, etc.), we shall not be liable for compensation.

10.3 Information Risks: You understand and agree that while using iCost Expense Tracker products and services, you may encounter risks and damages from network information or other users. iCost Expense Tracker does not assume responsibility for the authenticity, suitability, or legality of information published by third-party applications or users, nor for damages caused to you by infringing activities. These risks include but are not limited to:

  • Information from anonymous or pseudonymous sources containing threats, defamation, objectionable content, or illegal content;
  • Psychological, physiological, or economic damage caused or potentially caused by misleading, deception, or other actions from others while using the products or services under this Agreement.

# 11. Change, Interruption, and Termination of Products/Services

11.1 Handling User Violations: If you publish illegal or violative information, or engage in conduct that violates this Agreement, we have the right to take one or more measures, including but not limited to:

  • Ceasing transmission and deleting relevant information;
  • Suspending or restricting your use of some or all functions;
  • Terminating the provision of services to you and reclaiming your account if necessary;
  • Reporting to relevant state authorities;
  • Pursuing your legal liability according to law.

For particularly serious cases or those involving illegal or criminal activities, we have the right to permanently ban your account and take reasonable measures to prevent you from obtaining a new account again.

11.2 Service Updates and Adjustments: We will continuously optimize and update the functions of iCost Expense Tracker. We recommend that you update the software to the latest version for the best service experience. Older versions of the software may become unusable, and we do not guarantee their continued availability.

11.3 Service Interruption and Termination: If service interruption occurs due to force majeure (such as natural disasters, wars, government actions, cyberattacks, etc.), we may not be able to notify you in advance but will make commercially reasonable efforts to restore service as soon as possible. If services need to be suspended or terminated due to business adjustments, company termination, or other foreseeable reasons, we will provide advance notice within a reasonable period as required by law. Except as otherwise mandatorily required by law, we shall not be liable for compensation arising therefrom. Thank you for your understanding.

11.4 Effectiveness After Termination: Termination of this Agreement does not affect the rights and obligations of the parties accrued prior to termination, including but not limited to the right of the non-breaching party to pursue corresponding liability for breach of contract against the breaching party under this Agreement.

# 12. Handling of Breach

12.1 Remedial Measures: Regarding your breach of this Agreement, the Privacy Policy, and any rules, specifications, statements, announcements, notices, etc. related to iCost Expense Tracker, iCost Expense Tracker has the right to independently judge and, depending on the circumstances, take measures including but not limited to: issuing prior warnings, refusing to publish, requiring rectification, immediately ceasing information transmission, deleting content/comments/posts, restricting some or all functions of the account up to permanent account closure, and requiring assumption of liability for breach of contract or infringement. iCost Expense Tracker has the right to announce the results of the action and has the right to decide whether to restore usage based on the actual situation. Records of conduct suspected of violating laws and regulations or suspected of illegal or criminal activity will be retained, and reported to the relevant competent authorities in accordance with the law, cooperating with their investigations.

12.2 Liability for Breach: If you cause third-party complaints or litigation claims due to your violation of this Agreement or other service terms, you shall bear all legal liability yourself. If your illegal or breaching conduct causes losses to iCost Expense Tracker and its affiliated companies, or controlling companies (including compensation and settlement amounts paid to third parties, penalties imposed by state authorities, and reasonable attorney fees, investigation and evidence collection fees, etc. incurred in handling the dispute), you shall bear corresponding responsibility and fully compensate iCost Expense Tracker and its affiliated companies, or controlling companies for all losses incurred as a result.

12.3 Guarantee of Content Legality: iCost Expense Tracker respects and protects the intellectual property rights, reputation rights, name rights, privacy rights, and other legitimate rights and interests of users and others. You guarantee that the text, images, videos, audio, links, etc., you upload while using iCost Expense Tracker software and related services do not infringe upon the intellectual property rights, reputation rights, name rights, privacy rights, or other rights and legitimate interests of any third party. Otherwise, iCost Expense Tracker has the right to remove the allegedly infringing content upon notification from the rights holder or relevant party. You shall handle all claims raised by third parties yourself and bear all legal liability that may arise; if your infringing act causes losses to iCost Expense Tracker and its affiliated companies, controlling companies, or successor companies (including but not limited to economic losses, goodwill losses, etc.), you shall also fully compensate iCost Expense Tracker and its affiliated companies, controlling companies, or successor companies for all losses incurred.

# 13. Governing Law and Dispute Resolution

13.1 Place of Signing: This Agreement is signed in Huangpu District, Guangzhou City, Guangdong Province, the People's Republic of China.

13.2 Governing Law: The formation, validity, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the mainland region of the People's Republic of China (excluding its conflict of laws rules).

13.3 Dispute Resolution: Any dispute or controversy between you and iCost Expense Tracker shall first be resolved through friendly consultations; if consultations fail, you agree to submit the dispute or controversy to the jurisdiction of the competent people's court in the place where this Agreement is signed.

# 14. Miscellaneous

14.1 Acceptance and Modification of Agreement: Your use of this software constitutes your reading and agreement to be bound by this Agreement. iCost Expense Tracker has the right to modify the terms of this Agreement in accordance with the procedures and methods stipulated in Section 1.3 of this Agreement. You can review the relevant terms in the latest version of this software.

14.2 Severability: If any provision of this Agreement is found to be partially invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and be binding upon both parties.

14.3 Headings: The headings of the terms in this Agreement are for convenience only, have no substantive meaning, and shall not be used as a basis for interpreting the meaning of this Agreement.

14.4 Language Versions: This Agreement may be available in multiple languages, including Chinese and English. In case of any conflict between the Chinese version and versions in other languages, the Chinese version shall prevail.

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